Operations
You prefer to be at the center of the action, making your voice heard, and making
a real difference. Us too. And a career in Operations with Convergys can put you
in exactly the right place – a high-energy, high-service, high-impact environment
focused on constant performance improvement within our contact centers.
Put your high standards of quality and, developed people skills to work with us.
Help ensure that Convergys continually delivers a superior service experience to
their customers and employees through customer service training, and workforce quality
planning initiatives. Career areas include:
- Operations Management
- Training and Development
- Quality
- Workforce Management