You believe performance should be rewarded.
We Can Relate.
You find great satisfaction in doing your job well. But you also think it's pretty nice when other people notice your impact too. We couldn't agree more.
That's why when you join our family of 70,000+ talented employees at Convergys, you'll enjoy more than just great challenges and opportunities. You'll also be immediately eligible for excellent benefits options* that reflect our commitment to your personal, professional, physical and financial well-being. Our benefit areas include:
- Protecting Your Health
We're proud to offer quality healthcare benefits that are affordable for our employees and the company.
Options by employment location include:
US Employees
- Exclusive Provider Organization (EPO) medical plans
- Health Maintenance Organization (HMO) medical plans and/or
- Preferred Provider Organization (PPO) medical plans with a Healthcare Reimbursement
Account (HRA) or Healthcare Savings Account (HSA)
- Dental coverage options, including base and comprehensive plans
- A vision care plan to cover expenses associated with routine eye examinations, contact
lenses and glasses.
Canadian Employees:
- Medical Coverage protecting you and your family from high, and often unexpected, medical care expenses
- Medical plans featuring a managed prescription drug benefit
- Dental coverage options, including base and comprehensive plans
- A vision care plan to cover expenses associated with routine eye examinations, contact lenses and glasses
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- Insuring Your Life & Income
Protecting your life, as well as the quality of life of you and your family, is important to us.
Insurance options and benefits by employment location include:
US Employees:
- Basic life insurance and accidental death and dismemberment (AD&D) insurance
at no cost to eligible employees.
- Employees may pay for additional life and AD&D coverage.
- Eligible employees whose illness or disability extends beyond seven calendar days
are provided with benefits under our disability plan.
- Various types of leaves of absence are also available to employees, including family/medical,
military or personal.
Canadian Employees:
- Basic life insurance and accidental death and dismemberment (AD&D) insurance at no cost to eligible employees
- Employees may pay for additional life and AD&D coverage
- You may also apply for dependent life insurance in varying coverage, and for Critical Illness Insurance in varying coverage amounts for yourself and your eligible spouse
- Disability insurance is offered to assist you in replacing part of your income during periods of prolonged absence from work due to an illness or accident. Short-term disability provides partial income replacement to you during an illness/disability of less than 17 weeks. Long-term disability begins after 34 weeks of disability should your illness or injury prevent you from returning to work.
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- Balancing Your Life & Work
We believe there’s more to life than just work, and offer several resources to help
you make the most of your time in and out of the office.
Work/Life balance options and benefits may include:
- Reimbursement Accounts - US Employees can contribute on a before-tax basis to a Healthcare Account and/or a Dependent Care Account.
- LifeBalance - A no-cost assistance program that helps keep work and life balanced.
- Paid Time Off (PTO) and Holidays - PTO eligibility is dependant on length of service
and includes vacation days and personal days.
- Tuition Reimbursement Plans - Employees who seek further education at any accredited institution and are eligible for tuition reimbursement for related expenses.
- Employee Assistance Program (EAP)-Employees can participate in a no cost EAP program providing practical solutions, online resources, one-on-one consultations and materials on a variety of personal, family, and work issues.
- Employee Discount Program: Employees have the opportunity to participate in our Employee Discount Program. This program offers deep discounts from thousands of name brand merchants. For Work at Home Agents, this may also include Business Class internet service to your home (ISP discounts available to you may vary based on the availability of preferred providers in your area).
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- Saving For Your Future
We are committed to helping employees ensure their financial security with resources that contribute to retirement planning and savings.
Options and benefits by employment location may include:
- Retirement Savings Plan (US) - US Employees may elect to contribute up to 50% of their pay, not to exceed IRS limits, to a pre-tax 401(k) plan. After one year of service, Convergys will match 100% of each before-tax dollar contributed up to 5% of pay per pay period.
- Retirement Savings Plan (Canada) - For Canadian Employees, Convergys will match between 0% and 75% of your contributions in the prior calendar year (applied only to the first 6% of your earnings in any one year). The amount of the company match is determined each year based on the company's financial performance in the year prior.
- Employee Stock Purchase Plan (All) - Employees may purchase Convergys common shares through an after-tax payroll deduction. We will match 15% of employees' contributions toward share purchases.
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* Benefit plans and eligibility may vary depending upon position and location. This
summary is intended to provide a general overview of our many plan options. A complete
overview of specific benefit plans will be provided during the employment process.